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... terms and conditions ...
everything you need to know about how we look after your personal information
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boring This is all the boring stuff that we have to include on our website but I just love this photograph! |
deliveries 24 hours of receipt, if for any reason we are unable to do so we will contact you by email or telephone. All goods should arrive in first class condition the following working day. If they do not please contact us and we will sort the problem out. Carriage is included in the price |
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returns If you are unhappy with your order in any way please contact us, in writing, within 48 hours of delivery. The Logs may be returned, unused, in their original condition and wrapping, at your own expense to: Druidswood, Mount Stewart, Lanark, ML11 9TT within five working days after the complaint has been lodged. Please note there will be a 10% restocking charge levied A refund will then be made for the original purchase price less the restocking charge. We regret that we are unable to credit any products once they have been used. Please Note: Returns are not accepted on Bespoke Orders |
privacy Here at Druidswood we fully respect your right to privacy as laid out in the Data Protection Act 1998. |
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consent To respect the purpose for which you give us information. We will give you choice and consent over how your personal information is used and will remove your details upon request. |
using To use personal information for three general purposes only: Firstly to customise the advertising and content that you see; secondly to fulfil your requests for our products and services and thirdly to contact you with relevant news or information if you have requested it. |
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third party Not to sell, rent or loan our lists to any third party for email marketing purposes.
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unsubscribe Only to send our news or relevant information to you if you request it and immediately unsubscribe you should you request it. We will make it as easy as possible for you to unsubscribe if you want to and will always clearly explain how to do this. |
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security To store subscriber and password files in a secure manner. We store this information in areas that are inaccessible to web-browsers on secure servers. |
